How do I know if my device is eligible for the Exchange Offer?

It is very simple. The main criteria is it should be a Desktop Label Printer of any brand but in working condition.

How does the exchange offer work?

If you want to avail the exchange offer, you have to first make payment for Epson TM-C3510 Color label printerby selecting exchange offer option and fill up a simple exchange offer form. After getting the payment confirmation, you can send the old Desktop Label Printer to us. Once we receive the old Desktop Label Printer (send label printer within 7 days), we will send the New ColorLabel Printer to your shipping address.If you have any query, you can contact our customer support toll free 1800 123 3010.

How do I avail the Exchange Offer?

You need to fill up an Exchange Offer form with details such as your name, address and brand/model number of your old Desktop Label Printer, make payment and send your old Desktop Label Printer to us. Our company representative will get in touch with you soon to guide you further.

How do I send my old Desktop Label Printer to you?

You can send us your old Desktop Label Printer to one of the following addresses nearer to your location.

Location	Address
Chennai	Millennium Soft-Tech (India) Pvt Ltd., 2nd Floor, G-19, 2nd Main Road 044-45536387, Ambattur Industrial Estate (At Wavin Junction), Chennai 600 058. PH: 044-45536387.
Delhi	Millennium Soft-Tech (India) Pvt Ltd. M-5 & 7, Mezzanine Floor, 011-41512400, Hemkunt Chambers, 89, Nehru Place New Delhi – 110 019.
Mumbai	Millennium Soft-Tech (India) Pvt Ltd., Bindra Classic, Bldg No.05, "A" Wing,Upper Ground Floor, Office No.002, Plot No.17-24, Sher-e-Punjab CHS, off J.M.Road, Andheri East, Mumbai - 400 093.
Kolkata	Millennium Soft-Tech (India) Pvt Ltd., Room No: 208, 2nd Floor, Nigam Centre, 155, Lenin Sarani, Kolkata 700 013
Bangalore	Millennium Soft-Tech (India) Pvt Ltd., No.234, 9th main, 16th cross, HSR Layout, Sector 6, Bangalore – 560 102.

My Desktop Label Printer is in working condition. Are there any more conditions to avail the offer?

Well, as long as the Desktop Label Printer is in working condition and not physically damaged, it is eligible for exchange.

How do I find the MODEL NO/SERIAL Number of my Label Printer?

The MODEL NO/SERIAL number can be found on your Desktop Label Printer either on back side or below the printer. If you still need assistance in identifying the MODEL /SERIAL number, please call us on 1800 123 3010

How much time will it take to complete the entire process?

The approximate time taken to receive your payment, old Desktop Label Printer and send you the new Color Label Printer will take about 4 to 6 weeks.

Can I exchange more than one Desktop Label Printer towards a purchase?

No. You may only exchange one Desktop Label Printer at a time.

What’s the bill value when I avail the Exchange Offer?

You will see the actual price of the product on the bill. A credit note for the value of exchange will be mentioned in the bill sent to you along with the new Color Label Printer.

In case I wish to return the new Color Label Printer I bought in the Exchange Offer, will my old printer be shipped back to me?

Unfortunately, the Old Desktop Label Printer you had exchanged cannot be shipped back to you.

Can I have a different Desktop Label Printer for Exchange?

You can only exchange the Desktop Label Printer for which you have provided us the details.

Will Justransact provides pickup service for the exchange offer?

No. You should make own arrangement to send us the Desktop Label Printer.

• I confirm that I am the sole and absolute owner and/or user of the product mentioned and being exchanged as part of the exchange offer on JusTransact.com.
• As I participate in the exchange offer of JusTransact.com, I agree to transfer the ownership of my old label printer to JusTransact.com. I will not claim the ownership with respect to the printer in future.
• I also confirm that the Old Desktop Label Printer I’m exchanging is in working condition at the time of handing over to JusTransact.com.
• I do confirm that if JusTransact.com finds the old desktop label printer to be not working when they check at their end, I agree to take back the printer at my own cost. In such case, I agree to buy new color label printer from JusTransact.com without offer price.
• I confirm that Old Desktop Label Printer which I am exchanging under the exchange program is genuine and is not counterfeit, free from any and all encumbrances, liens, attachments, disputes, legal flaws, exchange or any Agreement of Sale etc. and I have got the clear ownership of the said product.
• I understand that once my old label printer is sent to JusTransact.com, in no scenario can this be returned back to me.
• I understand that I will have to send my desktop label printer to the nearest pickup point of JusTransact.com either by courier or hand delivery by packing the printer well. The charges incurred in packing and transportation of old label printer will be borne by me.
• I am also liable to take back the old desktop label printer at my own cost, if it reaches you in damaged condition during the transit.
• I understand that it is my responsibility to ensure that the used product is delivered safely to the nearest JusTransact.com’s pickup point as mentioned in the website. (Read the instructions given in “How Exchange Works” carefully before ordering the product).
• I agree that new printer delivery lead time would be between 4 to 6 weeks from the date of ordering.
• I do understand that the exchange offer is valid till July 15, 2015.
• Above product is available without offer also.

Please call our customer support (toll free) at 1800 123 3010 for any clarification.